This privacy policy explains how information submitted through this website may be used to respond to equipment, automation, service, and sustainability inquiries. It is written for B2B visitors representing mining, energy, engineering, procurement, or industrial organizations.
Inquiry forms may collect name, company, email, phone, country or region, project interest, and message details. Technical context voluntarily provided by the visitor may include mine type, fleet profile, drilling method, automation goals, maintenance concerns, and sustainability objectives.
Information is used to route requests, prepare relevant responses, schedule technical discussions, improve website content, and understand which product or service topics are most useful to visitors. Epiroc does not require sensitive personal information for standard B2B inquiries.
Submitted information may be shared with internal sales, engineering, service, or regional support teams when needed to respond. Records may be retained for reasonable business, compliance, and customer support purposes.
Visitors may ask for correction or deletion of inquiry information where applicable. To make a request, contact Epiroc through the details on the contact page and include enough context for the team to locate the relevant submission.